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Tickets Tickets Roneous Can’t edit single product images at all

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #12937

    The product images on each product page are too large and I can’t resize them at all. I’ve tried several different settings and nothing works.

    * I used the guide woocommerce had on their site (Customize > Woocommerce > Product Images > Main Image width > 300px). The images just got blurrier they smaller I made them.

    * I used the Roneous guide you provide (Woocommerce > Settings > Products > Display.) The display tab doesn’t exist in my version.

    * I tried updating changing the CSS. Nothing happened no matter what I set the width and height to.

    What can I do to reduce the size of the images? Also, I need to know how to edit the php files of the theme. I don’t have the ‘theme editor’ tab under my Appearance settings and have not be able to make several changes because of this. Can you help?

    #12945
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    You could set your image site in Woocommerce settings, but you’ll need to use regenerate image to update your images: https://wordpress.org/plugins/regenerate-thumbnails/

    Also, if you don’t have ‘theme editor’ tab under Appearance, you may need to check your user account permission to make sure you can see all the menu in your dashboard.

    Hope this helps,
    Danny

    #12953

    I don’t think I understand. I activated the Regenerate Thumbnails plugin and regenerated one of my product images, but the pictures still aren’t resizing.

    Also, my account has administrator permissions and there is still no Theme Editor tab.

    #12970
    Danny
    Supporter

    Hi there,

    Thanks for your info!

    In this case, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link here).

    About the Theme Editor, it may caused by a security plugin, you could try to disable your plugins and check again. Here are some article you may want to have look: https://wpfullcare.com/wordpress-theme-editor-missing-how-to-fix-it/ and https://stackoverflow.com/questions/38426864/wordpress-theme-editor-is-missing

    Best regards,
    Danny

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