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If the problem persists, please submit your questions via THEMELOGI profile page instead.

- Regrading the plugin activation, please have a look at Bundled Plugin License information.
- If you couldn't import demo content, please see our FAQs page.
- We've updated the theme to be compatible with latest WordPress version,
please update your theme as in the article here

Forum Replies Created

Viewing 50 posts - 9,951 through 10,000 (of 10,133 total)
  • Author
    Posts
  • in reply to: Navian #12382

    I have problems with plugin “Ajax load more”.
    I want to insert the button to load portfolio items but it doesn´t work.
    I need some help.
    Actually I´m using “masonry-4col” to display portfolio items, so I´d copied the loop:
    ” <div class=”grid-sizer col-sm-3″></div>
    <?php
    if ( have_posts() ) :
    while ( have_posts() ) : the_post();
    get_template_part( ‘templates/portfolio/inc’,’masonry-4col’ );
    endwhile;
    else :
    get_template_part( ‘templates/post/content’, ‘none’ );
    endif;
    ?>”
    to the repeater template of the plugin, and I´ve inserted the shortcode on the portfolio page. I don´t know what I´m doing wrong.
    Hope you can tell me how to fixed it.
    Thanks.

    in reply to: Remove Tabs Widget Animation #12384
    Danny
    Supporter

    Hi there,

    I’ve added a little CSS code into your Dashboard > Appearances > Customize > Addition CSS. And this code should apply to all your pages.

    Hope this helps,
    Danny

    in reply to: Ajax load more #12385
    Danny
    Supporter

    Hi there,

    It’s Danny from Themelogi. Thanks for reaching out to us.

    Regretfully this isn’t a feature offered by the theme. It could be possible with custom development, but this would be outside the scope of support we can offer. If you want to make custom changes to the theme that requires theme modification, behaviour changes or 3rd party plugin integration, we suggest that you hire a developer. We don’t offer customizations of your WordPress Installation. Here are some good places to find a WordPress Freelancer: Envato Studio (https://studio.envato.com/), Codeable (https://codeable.io/), WPMU (https://premium.wpmudev.org/wordpress-development/)

    Otherwise, if you need help about using theme features, bug reports & reasonable feature requests for future updates, please submit ticket here and we will happy to help you out.

    Thanks for your understanding! Take care!
    Danny

    in reply to: How to remove Search and Shopping/Cart icon #12386
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    To hide the search and cart icon, please go to your Dashboard > Appearances > Header, and set the option ‘Show Header Search?’ and ‘Show Header Cart?’ to ‘No’.

    Hope this helps,
    Danny

    in reply to: Cart icon shift outside menu #12387
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    Please find below the answer for your questions:

    1. Regretfully this isn’t a feature offered by the theme. You can modify the cart icon in header layout files in themes/roneous/templates/header folder.

    2. You can modify the sharing button in the inc-sharing.php file in themes/roneous/templates/post folder.

    If you want to make custom changes to the theme that requires theme modification, behaviour changes or 3rd party plugin integration, we suggest that you hire a developer. We don’t offer customizations of your WordPress Installation. Here are some good places to find a WordPress Freelancer: Envato Studio (https://studio.envato.com/), Codeable (https://codeable.io/), WPMU (https://premium.wpmudev.org/wordpress-development/)

    Otherwise, if you need help about using theme features, bug reports & reasonable feature requests for future updates, please submit ticket here and we will happy to help you out.

    Thanks for your understanding. Take care!
    Danny

    in reply to: Navian #12389

    URL: http://dev.arryndigital.com/

    While trying to edit any page through WP Bakery page editor, it’s giving us a blank page. Please check and confirm asap.

    in reply to: WP Bakery editor is not working #12390
    This reply has been marked as private.
    in reply to: WP Bakery editor is not working #12391
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    This was caused by the conflict between WPakery page builder and Woocommerce plugin, which already fixed in latest version of WPakery page builder (we’ve already includeed it into latest version of Navian theme). I’ve just updated this plugin for you and the page builder should work fine now as you can see in the screenshot below:

    But I recommend you to edit your page via Backend editor for better compatible:

    Hope this helps,
    Danny

    in reply to: Navian #12394

    see the message received from WordPress ..wordpress caught an error with one of your plugins, TLG framework. and also showing same error at the time of installing or importing Demo contents. please help.

    Navian theme bought from envato

    in reply to: wordpress critical error #12395
    This reply has been marked as private.
    in reply to: wordpress critical error #12396
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    I see that your demo content has been imported successfully as you can see in the link here: https://mypeechi.com/

    Could you please check again?

    If the problem persists, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link here).

    Also, here you can find the theme documentation: http://www.themelogi.com/docs/navian

    Looking forward to your response!

    Best regards,
    Danny

    in reply to: Navian #12397
    DN

    Hi

    I am running PHP version: 7.3.6, WP version 5.5.
    my order was done on 25 Nov 2020 Order ID 36777611.

    The home page is corporate. when I edit the page with WPbakery page builder. it does not load the WPbakery page builder. I keep refreshing after 2/3 minutes.

    Please help fix the issue.

    Thanks

    in reply to: Edit with WPbakery page builder not loading in browser #12408
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    About this issue, you can try to deactivate all your plugins (except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not.

    Also, please make sure you’ve updated the WPbakery page builder to latest version 6.4.2.

    When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.

    You may want to test it in private mode of your browser or remove history cache of the browser and check again. Also, I recommend you to edit your page via Backend but not front-end for better compatible.

    If the problem persists, please share us your site URL and the admin account via private reply or via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out.

    Looking forward to your response!

    Best regards,
    Danny

    in reply to: wordpress critical error #12409

    Thank you very much for the valuable response and service. Its working now.

    in reply to: Edit with WPbakery page builder not loading in browser #12410
    DN

    I guess I have found the error- update s not happening
    it is saying

    There is a new version of WPBakery Page Builder available. View version 6.4.2 details. Automatic update is unavailable for this plugin. To receive automatic updates license activation is required. Please visit settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?

    in reply to: wordpress critical error #12411
    Danny
    Supporter

    Hi there,

    You’re welcome! I’m always happy to help.

    If you have any further questions you are always welcome to contact us back anytime you need.

    Best regards,
    Danny

    in reply to: Edit with WPbakery page builder not loading in browser #12412
    Danny
    Supporter

    Hi there,

    Thanks for your info!

    For your information, when you purchase a theme from ThemeForest that bundles WPBakery Page Builder, Slider Revolution or any other Premium plugins, you are free to use these Premium plugins with the theme.

    However, your theme purchase does not give you individual Premium plugins licenses that allow you to activate or download these plugins as you wish. Activation Premium plugins doesn’t mean the plugin will not work but only that you cannot received direct updates. Please don’t worry if you see warning messages about the plugin license activation.

    We’ll include latest version of the plugins each time we release a new version of the theme. It’s normally take a few days so we can test the plugins with the theme.

    Also, the premium templates in sliders isn’t a part of the bundled license, it’s only an extra pack so the plugins author can get more direct sales for the plugin (not a bundled license).

    You can read more about bundled license in the article here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins or here http://www.themelogi.com/knowledge/

    But we’ve added WPBakery 4.6.2 into latest version of the theme. To update the WPBakery plugin, please update your theme to latest version as in the article here: http://www.themelogi.com/knowledge/#theme_update

    When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugin.

    If the problem persists, please share us the admin account of your site so we can check it for you.

    Hope this helps,
    Danny

    in reply to: Roneous #12413

    Hi tehere,
    I´ve already asked about this but I din´t solve the problem. In my page “contacto” this is the link : https://benditodigital.es/contacto/ at the bottom before the footer, I have a row whit a text. For the row I seted a image, and that image is not responsive, I mean it doesn´t have srcset attribute, it just have one size.
    Is there any function that can I add or something to do.
    Thank you

    in reply to: Background image of a row is not responsive #12414
    This reply has been marked as private.
    in reply to: Background image of a row is not responsive #12415
    Danny
    Supporter

    Hi there,

    Thanks for your information!

    This was caused by that section is using the background image, but not single image, so it doesn’t have srcset atrribute.

    Also, if you set the full image in mobile, your image couldn’t cover all the text in that section as in the screenshot below:

    So we have to set it as cover possible and crop at center to cover all the text as in the screenshot below:

    I hope this answers your questions, and if you need anything else, please let us know.

    Best regards,

    in reply to: Remove Tabs Widget Animation #12416

    Hi Danny, I’ve checked again and it works. Thank you

    in reply to: Background image of a row is not responsive #12417
    This reply has been marked as private.
    in reply to: Background image of a row is not responsive #12418
    Danny
    Supporter

    Hi there,

    Thanks for your information!

    As you can see in the screenshot in my previous posts, if you use the full-width image (3 light), it couldn’t cover your very long content (and make the gray background under it – as in the first screenshot). So it’s better to crop the image at center as you can see in the second screenshot.

    Or you could try to use the Slider Revolution plugin which included in the theme for free to create your single background element with many option and effect on it. You can go to your Dashboard > Slider Revolution and create a single background element as you wish. After that you can go back to the page editor, and add a Slider Revolution element into the page editor instead of use the current Row with background element.

    Hope this helps,
    Danny

    in reply to: Remove Tabs Widget Animation #12419
    Danny
    Supporter

    Hi there,

    You are welcome, I’m always happy to help 🙂

    For any other questions or issues, feel free to contact me in the support forum and I will gladly try to help you!

    Also if you like our Wanium theme and the support, please consider to leave us a 5-star review rating for the theme on Themeforest (My account > Downloads), it helps us a lot!

    Cheers!
    Danny

    in reply to: Navian #12420

    Hi there,

    Can you help with some CSS please?

    I am trying to change the Sub Nav menu word / font color.

    I have gone to Customise / Colors / Menu & Submenu Color to change the main menu (wording) color which is great. However, I would like a different word color for the sub menu. I tried the following with no success:

    nav .subnav {color: #fffff!important; }

    Thank you

    in reply to: Top menu color & sub menu a different color? #12422

    Hi there

    No need to reply on this one as I was finally able to change it using this (Top menu one color – sub menu a different color):

    nav .menu li.menu-item a { color: #7FFF00!important; }
    nav .subnav li.menu-item a {color: #ff0000!important; }

    All the best and have a good weekend.

    in reply to: Top menu color & sub menu a different color? #12423
    Danny
    Supporter

    Hi there,

    Thanks for your information!

    I’m glad you sorted it out!

    Have a great day!
    Danny

    in reply to: Navian #12424

    Hi,

    I would like to provide a calendar of facebook event on our homepage firstaidtraining.vn
    There was no default tool to do that, therefore I install this plugin https://wordpress.org/plugins/import-facebook-events/
    However, when I check the builder to add the calendar to the website, there was no block for this. Do I miss anything ? How may I add it calendar block ?

    Thank you very much,

    Binh

    in reply to: How to automatically share facebook events ? #12425
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    Actually, we don’t support 3rd party plugin integration, but we’ll try to check it for you. Please share us your site URL and the admin account of your site via private reply here, or via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).

    Also, you may want to ask the plugin author for the support too, you can ask them via the link here: https://wordpress.org/support/plugin/import-facebook-events/

    Looking forward to your response!

    Best regards,
    Danny

    in reply to: How to automatically share facebook events ? #12426
    This reply has been marked as private.
    in reply to: Navian #12431

    Hi,

    This happend to me sevaral times. Site beautifyn.lk plugins are getting disabled automatically Can I know why ? Purchase code: 75af8663-2dc1-4b7c-83e6-09a89e734814 . Can you please help me to stop this and let me know the reason please ?

    Rgds
    Lahiru

    in reply to: How to automatically share facebook events ? #12432
    Danny
    Supporter

    Hi there,

    Thanks for your information!

    Yes, you can only add shortcode into the Text block element in WPBakery page builder only, but not adding plugins into the page builder.

    So in case you want to make custom changes to the theme that requires theme modification, behaviour changes or 3rd party plugin integration, we suggest that you hire a developer at Envato Studio (https://studio.envato.com/) so they can do custom work to create new element in WPBakery page builder for those plugins for you.

    Otherwise, if you need help about using theme features, bug reports & reasonable feature requests for future updates, please submit ticket here and we will happy to help you out.

    Thanks for your understanding! Take care!

    Best regards,
    Danny

    in reply to: Plugins are getting disabled automatically #12433
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    Could you please specific which plugin is disabled automatically? In this case, I recommend you to ask your hosting provider to see if he can find the logs information of your site. Since our theme couldn’t deactivate the plugins.

    Or in case you switch the theme, there may some core plugins of that theme will be disabled.

    If you need further assistance please let us know. We’re always around to help.
    ​​
    ​Best regards,
    Danny

    in reply to: Wanium #12434

    Hi,

    We can’t connect the extension WooCommerce Booking with Wanium. He does’nt work ?

    Could you help me.

    Thanks,

    Steve

    in reply to: Navian #12435

    Buenas tardes.
    Necesitaría tener todas las plantillas en mi wordpress.
    Le di a subir el zip entero pero me salía que falta la hoja style.css por lo que seguí un consejo que vi y subí solo el archivo Navian que hay en zip pero no se activa las plantillas.
    Necesitaría la plantilla de restaurantes sobre todo.
    Muchas gracias

    in reply to: Roneous #12436

    Hi there,
    Latly I have problems with the posts in the blog. I´ve just posted a new one and when I go to blog page to see the last posts, surprise, I only can see the last one, because the url of the blog seems to be the same for the last post. I don´t undertand why that happens. I mean, when i wrote the post, I setted a customized url for this, and for another ones. I let de url to see it:
    https://benditodigital.es/blog-marketing-digital-asequible/

    If i delet the post, everthing goes back to normal, I don´t want to do it and
    I don’t want the urls to be duplicated either.

    What´s the solution
    Thank you

    in reply to: Problem with url of last post #12437
    This reply has been marked as private.
    in reply to: Navian #12438

    Good afternoon. I am in appearance, customization, header and I have put the logos of my company but it does not take it and I do not know why … I have put the sizes that the template tells me but it is not seen.

    in reply to: Problem with url of last post #12439

    I think the problem happens when I use WP bakery to edit the post. If I use de classic mode, everthing is ok.
    How can I solve this, because I want to add things with this plugin

    in reply to: How to automatically share facebook events ? #12440

    Thank you very much, I will see Envato Studio then. Please clost this ticket

    in reply to: Navian #12441

    My website is firstaidtraining.vn
    The video banner has excessive height, I want to reduce it or crop the video to make it more balanced. Is that possible to do so ? the video is currently 16:9. Do I have to do with wpbakery builder or with Slider Revolution ?

    Thank you very much

    in reply to: Navian #12442

    Hi, my website firstaidtraining.vn is using different set of font
    https://prnt.sc/w086rq
    Some font displays Vietnamese perfectly, the others don’t. Please advise me which fonts the text circled using and how to change it.
    Thank you very much

    in reply to: Navian #12443

    Hi, I would like to add new icon as the default icon selection is quite limited.
    Please advise me.
    Thank you very much

    in reply to: Problem with url of last post #12444
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    In this case, please share us your site URL and the admin account of your site via private reply or via the contact form at https://themeforest.net/user/themelogi so we can check it for you.

    Looking forward to your response!

    Best regards,
    Danny

    in reply to: WooCommerce Booking X Wanium #12445
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    Regretfully this isn’t a feature offered by the theme. If you want to make custom changes to the theme that requires theme modification, behaviour changes or 3rd party plugin integration, we suggest that you to find a WordPress Freelancer at Envato Studio (https://studio.envato.com/)

    Otherwise, if you need help about using theme features or bug reports, please submit ticket here and we will happy to help you out.

    Thanks for your understanding. Take care!
    Danny

    in reply to: LOGO #12446
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    For your information, the theme comes with 2 theme options (“Appearances > Customize” & “Page options at bottom of the page/post”)

    So in case you see the customize option doesn’t change as in “Appearances > Customize”, please just have a look at the “Page options at bottom of the page/post”.

    It’s very simple indeed, just 2 points that you need to know to use our Theme Options.

    1. There are global options that affect you entire site in “Appearances > Customize”.

    2. There are individual options that affect only that page or post in “Page options at bottom of the page/post”

    If you want to use global options (1), please set those options as “default” in individual options (2).

    So in case you see the logo doesn’t change as in “Appearances > Customize”, please just have a look at the “Page options at bottom of the page/post” in “Customize Font, Color & Logo > Logo Image”. In this case, please remove the custom logos in that pages as in the screenshot here:

    In case you can’t make it work, please share us your site URL and the admin account of your site via private reply or via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem.

    Hope this helps,
    Danny

    in reply to: instalación #12447
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    This is a common issue that can occur when installing a WordPress theme. For the details of solution, please have a look at this article: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

    Hope this helps,
    Danny

    in reply to: How to automatically share facebook events ? #12448
    Danny
    Supporter

    You’re welcomed!

    in reply to: Change font #12449
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    In this case, you can change the font on that text in your Dashboard > Appearances > Customize > Fonts.

    Hope this helps,
    Danny

    in reply to: Chang icon #12450
    Danny
    Supporter

    Hi there,

    To change or adding icons, please have a look at our FAQs page here (in Question 13) : http://www.themelogi.com/tickets/topic/faq/

    Hope this helps,
    Danny

Viewing 50 posts - 9,951 through 10,000 (of 10,133 total)