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If the problem persists, please submit your questions via THEMELOGI profile page instead.

- Regrading the plugin activation, please have a look at Bundled Plugin License information.
- If you couldn't import demo content or you got the message "Failed to import", please see our FAQs page. Thank you :)
- We've updated the theme to be compatible with latest WordPress version, please update your theme as in the article here

Forum Replies Created

Viewing 50 posts - 9,151 through 9,200 (of 9,649 total)
  • Author
    Posts
  • in reply to: Navian #11269

    Hello. Love your theme and looking forward to using it very much. However, The I’m having an issue with the page builder. It’s not showing on the back end (missing the button for back end page builder) and when you click on the link under a page in page list to edit using the front end builder, it just gets stuck.

    I have attached 2 screenshots for your review.

    Thank you very much for your timely assistance in advance. Have a wonderful day!

    Desiree

    in reply to: Page Builder Not Working #11270
    This reply has been marked as private.
    in reply to: Portfolio not displaying properly in mobile #11274
    Danny
    Supporter

    Hi there,

    I’ve not seen your post about account information yet.

    So in this case, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link there).

    Looking forward to your response!

    Best regards,
    Danny

    in reply to: The last post doesn´t respect its link #11275
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    About this issue, you can try to deactivate all your plugins (except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not.

    If the problem persists, please share us your site URL and the admin account of your site via private reply here so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link here).

    Looking forward to your response!

    Best regards,
    Danny

    in reply to: Menu – Sub Items – Doesn’t work on Mobile #11276
    Danny
    Supporter

    You’re welcome! I’m glad to hear that!

    Have a great day!
    Danny

    in reply to: Page Builder Not Working #11277
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    It seems that you’ve missed your site URL information, so I couldn’t login to your site. Please send it again.

    Also, I don’t see your screenshots too. You could upload your images into https://imgbb.com/ and share the link here.

    And you can try to deactivate all your plugins (except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not. Also, please make sure you’ve activated the TLG Framework plugin.

    Then you can click on WPBakery Page Builder button to use the page builder editor:

    If the problem persists, please share us your site URL to we can check it, for example: http://www.your-site.com/wp-admin

    Looking forward to your response!

    Best regards,
    Danny

    in reply to: Roneous #11278

    Hi there, Please Help

    Woocommerce Page Shop won’t display product when I install Wooevents Plugin.

    B’Regards

    in reply to: how to center this item ? #11279
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    To set it center, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:

    .behind-left {
        left: 0!important;
        transform: none!important;
        display: block;
        width: 100%;
        text-align: center;
    }
    .behind-left + .widgettitle, .behind-left + .widgettitle + .icon-content {
        text-align: center;
    }

    Hope this helps,
    Danny

    in reply to: Importing Demo #11280
    Danny
    Supporter

    Hi there,

    Thanks for your information!

    I’ve imported the demo content for your site successfully. Could you please check again?

    The problem was caused by the WordPress Importer plugin (http://www.themelogi.com/tickets/topic/faq/, in question 1), I’ve deactivated it and the import work fine now.

    You can change the demo homepage you wish as in in our FAQs page here (in Question 2) : http://www.themelogi.com/tickets/topic/faq/

    Best regards,
    Danny

    in reply to: display problem #11281
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    Please find below the answer for your questions:

    1. To center that section, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:

    .steps-content {text-align: center;}

    Or you can set the Row/Section to center as in the screenshot here:

    2. That text is displayed in case there is no content in Blog/Portfolio/Testimonial/Client/Team member/… so please open that page editor in backend to see which element in that section. Then you can add content into it in the menu as below:

    In case you still can’t find it, please share us the admin account via private reply so I can check it for you.

    Hope this helps,
    Danny

    in reply to: Navian #11282

    hello,

    I need to make the button surrounded in red, sticky.

    View post on imgur.com

    how to do this ?
    thx

    in reply to: Navian #11283

    Hello,

    I need to make the button surrounded with red in the image https://imgur.com/a/Mpprtmw , sticky.

    how to do this ?

    thx

    in reply to: Navian #11284

    hello,

    I need to add a button like this one https://imgur.com/a/Bcj9hgm

    thx

    in reply to: Navian #11285

    Hola, tengo un problema ya cargue muchas veces el logotipo de mi pagina y no lo puedo ver.
    Me aparece un cuadro que dice 75 x 95

    Me pueden ayudar por favor

    in reply to: Roneous #11286

    Hi!

    We wanted to create a kind of carousel / “rotator” on our site and, usually, that works via media galleries (carousels). Unfortunately, this element is missing in WP Bakery.
    Is there any way to get more WP Bakery elements?

    Regards
    Peter

    in reply to: Problem in demo import #11287

    Thank you Danny. Will check and get back to you.

    in reply to: Conflict with wooEvents Plugin #11288
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    About this issue, please share us your site URL and the admin account of your site via private reply so we can investigate your case and help you out. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).

    Also, I recommend you to ask the Wooevents Plugin author too, so they can check it for you.

    Looking forward to your response!

    Best regards,
    Danny

    in reply to: WP Bakery Element Media Gallery / Carousel missing #11289
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    About the gallery images, please have a look at the topic here: http://www.themelogi.com/tickets/topic/image-gallery/#post-5935

    Hope this helps,
    Danny

    in reply to: Problem in demo import #11290
    Danny
    Supporter

    Hi there,

    You’re welcome! I’m always happy to help.

    If you have any further questions you are always welcome to contact us back anytime you need.

    Have a great day!
    Danny

    in reply to: PROBLEMAS PARA CARGAR EL LOGOTIPO #11291
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    The theme comes with 2 theme options (“Appearances > Customize” & “Page options at bottom of the page/post”)

    So in case you see the customize option doesn’t change as in “Appearances > Customize”, please just have a look at the “Page options at bottom of the page/post”.

    It’s very simple indeed, just 2 points that you need to know to use our Theme Options.

    1. There are global options that affect you entire site in “Appearances > Customize”.

    2. There are individual options that affect only that page or post in “Page options at bottom of the page/post”:

    If you want to use global options (1), please set those options as “default” in individual options (2).

    So in this case, please go to your page editor, scroll to bottom, and remove the custom logo in order to use the default logo in “Appearances > Customize” as in the screenshot below:

    If the problem persists, please share us the admin account of your site so we can investigate your case and help you out. Also, please point to specific page where we can see the problem.

    Looking forward to your response!

    Best regards,
    Danny

    in reply to: sticky button #11292
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:

    .btn-header.btn {
        background: #ff3a2d!important;
        border-color: #ff3a2d!important;
    }

    Hope this helps,
    Danny

    in reply to: sticky button #11293
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:

    .btn-header.btn {
        background: #ff3a2d!important;
        border-color: #ff3a2d!important;
    }

    Hope this helps,
    Danny

    in reply to: button #11294
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    To add a icon to button, please follow the screenshot below:

    Or you can see all the available button style in the demo link here: http://demo.themelogi.com/navian/elements/button/. If you’ve already imported demo content, you can go to that button page editor to play around with the button settings in there.

    Hope this helps,
    Danny

    in reply to: Portfolio not displaying properly in mobile #11296

    I did upload and send pics through that link twice

    in reply to: Portfolio not displaying properly in mobile #11297

    Sent again

    in reply to: Portfolio not displaying properly in mobile #11298
    Danny
    Supporter

    Hi there,

    I’ve just replied your email, please check your inbox.

    Thank you!
    Danny

    in reply to: Roneous #11299

    Hello,

    I have a couple of issues with the header menu on the iPad that I am hoping you can assist with:

    1. I would like to change the responsive breakpoint for the iPad so that the landscape view uses the hamburger menu (due to the size of the menu)

    2. The header menu on the iPad vertical view does not use the full width of the screen. It looks as though there is padding on the right hand side. This does not happen on the mobile view.

    I would really appreciate your assistance with these matters.
    Thanks!

    in reply to: Page Builder Not Working #11303

    oh, and the install was a fresh install and have only installed your theme and your plugins.

    in reply to: Roneous #11306

    Hi there

    How to display page sidebar in left or right of page with certain element (widget) in sidebar.
    I’ve tried to make page with template “Sidebar Template” then I fill page sidebar widget elements but I got nothing.

    Please Help
    Best Regadrs

    in reply to: Page Builder Not Working #11307

    I have tried multiple times to submit the creenshots a variety of ways but nothing is working.
    1. Listing the image link via my Box account
    2. clicking on the IMG option here and submitting that way with my description

    So, I will just let you take a look by logging in. The link is dev.altruisticins.com

    I appreciate your help…

    Desiree

    in reply to: Cant install demo #11308

    I Have also problem with demo install all time i get Error: Service Unavailable (503) Please asset me how i do

    in reply to: Cant install demo #11309
    Danny
    Supporter

    Hi wampiretechnology,

    Thanks for writing in!

    Please share us the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can install demo content for you.

    Looking forward to your response!

    Best regards,
    Danny

    in reply to: Page Sidebar #11310
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    The sidebar template only work with the default WordPress editor, but not WPBakery Page Builder.

    If you want to add sidebar in WPBakery Page Builder, please have a look at the topic here: http://www.themelogi.com/tickets/topic/about-sidebar/#post-10279

    Hope this helps,
    Danny

    in reply to: Header Menu on iPad issues #11311
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    About this request, please share us your site URL and the admin account of your site via private reply so we can investigate your case and help you out. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link here).

    Best regards,
    Danny

    in reply to: Page Builder Not Working #11312
    Danny
    Supporter

    Hi there,

    Thanks for your info!

    I’ve just checked your site, and the problem was caused by your current install of WordPress got some errors, so it doesn’t load any file from the plugins.

    In this case, please try to re installing your WordPress. There is a similar error here, and re install WordPress resolve the issue here: https://wordpress.org/support/topic/failed-to-load-plugin-js-tinymce-plugins-wordpress-plugin-min-js/#post-10028367

    Please let me know if it works for you or not.

    Looking forward to your response!

    Best regards,
    Danny

    in reply to: Header Menu on iPad issues #11314

    Hi Danny,
    I have sent through a private reply with details.
    Thanks,
    Nicki

    in reply to: Roneous #11315

    Hi there Im wanting to use the center standard header but be able to make the logo the max menu height – whenever I do this it just cuts the logo off. I would like the logo to be 200px as it shows on the ‘standard header’
    thanks

    in reply to: Navian #11316

    Hello, I need your help. Where can I change the word “All” in the portfolio? I need it in spanish. I try from the file helpers.php but it didn’t work. Thank you!

    in reply to: Roneous #11317

    Hi,

    I’m trying to add some widgets to the blog page, on the right side and I can´t see it. The same for the blog post.

    in reply to: Page Sidebar #11318

    Yeah, make row with two column as I thought.
    Thank anyway

    in reply to: Change the word “All” in the portfolio #11320
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    You can change the the “All” filter in the tlg_helpers.php too, around line 424, in wp-content/plugins/tlg_framework/includes/ folder.

    Or you can translate that text as in the article here: http://www.themelogi.com/knowledge/#multilingual (for both theme & TLG Framework plugin)

    Hope this helps,
    Danny

    in reply to: Header Menu on iPad issues #11321

    Please cancel this ticket. I was able to fix one issue and work out a solution for the other.
    Thank you,
    Nicki

    in reply to: Header Menu on iPad issues #11322
    Danny
    Supporter

    Hi! You’re welcome! I’m glad you sorted it out!

    Have a great day!
    Danny

    in reply to: Make menu larger #11323
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    In this case, please go to your Dashboard > Appearances > Customize > Header, and increase the Menu Height value so that you logo can have more space to display bigger.

    Hope this helps,
    Danny

    in reply to: Add an widget to the blog page #11324
    Danny
    Supporter

    Hi there,

    About this issue, please have a look at the topic here: http://www.themelogi.com/tickets/topic/page-sidebar/

    Hope this helps,
    Danny

    in reply to: Page Sidebar #11325
    Danny
    Supporter

    Hi! I’m glad you sorted it out.

    Have a great day!
    Danny

    in reply to: Roneous #11326

    Hi there

    how to change page title style for Single Product Page?

    Please Help
    Best Regards

    in reply to: Change Page Title Single Product Page #11327
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    You can change the page title at bottom of the product page editor as in the screenshot below:

    Please set that page title layout into “background” or “parallax” in order to add page title background image.

    Hope this helps,
    Danny

    in reply to: WP Bakery Element Media Gallery / Carousel missing #11328

    Thanks! Yes, that works fine.

    in reply to: Change Page Title Single Product Page #11329

    Hi there,

    I am sorry but Is renous theme has menu to customize Single Product Page? Where? Or shoul I use thrid party plugin?

    thank
    Best Regards

Viewing 50 posts - 9,151 through 9,200 (of 9,649 total)