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Tickets Tickets Navian WPBakery Page Builder not available

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #12203
    Ron

    Hi,
    I changed some entry in Navian settings which cause WP Page Builder not to work any more. I can’t remember which settings I changed but can’t figure out how to fix this.
    On my page to edit the page builder logo is visible but I cannot click. Only the Gutenberg editor is available.

    Hope you an help!

    Best – Ron

    #12204
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    About this issue, you can try to deactivate all your plugin (except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not.

    Also, please make sure you’ve activated the page builder for your page as in Question 10 in our FAQs page here: http://www.themelogi.com/tickets/topic/faq/

    Then you can click on WPBakery Page Builder button to use the page builder editor:

    If the problem persists, please share us your site URL and the admin account of your site via private reply or via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link here).

    Looking forward for your response!

    Best regards,
    Danny

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