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Tickets Tickets Navian Video background not working on mobile

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #9981

    Hi, I’ve set video background in Single Header widget and It works fine on desktop but not on mobile ? What am I doing wrong ? Thanks

    #9984
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    Yes, the video background only support desktop version, and will be replace by a background image in tablet/mobile view.

    To enable video background on mobile, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:

    @media (max-width: 1024px) {
    	.video-bg .player {display: block!important;}
    	.video-bg .player .mbYTP_wrapper iframe {width: 100%!important;height: 100%!important;margin: 0!important;}
    }

    But I recommend you to use the Slider Revolution to create your custom video header for more options.

    Hope this helps,
    Danny

    #9985

    Danny, thank
    I tried use Slider Revoultion, but I can’t use template. Where can I activated my Purchase Code to unblock slider ?
    thanks

    #9991
    Danny
    Supporter

    Hi there,

    Thanks for your question!

    When you purchase a theme from ThemeForest that bundles WPBakery Page Builder, Slider Revolution or any other Premium plugins, you are free to use these Premium plugins with the theme.

    However, your theme purchase does not give you individual Premium plugins licenses that allow you to activate or download these plugins as you wish. Activation Premium plugins doesn’t mean the plugin will not work but only that you cannot received direct updates. Please don’t worry if you see warning messages about the plugin license activation.

    Also, the premium templates in sliders isn’t a part of the bundled license, it’s only an extra pack so the plugins author can get more direct sales for the plugin (not a bundled license).

    You can read more about bundled license in the article here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins or here http://www.themelogi.com/knowledge/

    Hope this helps,
    Danny

    #12488

    Hello,

    I have similar issue and have follow your solution. But seems not working, here is my page https://prestia-solution.com/company. Can u help to check it? Thanks

    #12489
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    For your information, the autoplay only available in video of Single Header element, but not the embed Youtube video in your page.

    I hope this answers your questions, and if you need anything else, please let us know.

    Best regards,
    Danny

Viewing 6 posts - 1 through 6 (of 6 total)
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