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Tickets Tickets Roneous Adding video instead of a product image

This topic contains 1 reply, has 2 voices, and was last updated by  Danny 1 week, 6 days ago.

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  • #8137

    purchase code 727bc2d4-a913-4e0b-92d9-16b63c269843 – 3 Jul 2019
    Good afternoon, please return the money. This topic doesn’t suit me. It is not possible to install a video instead of a product image. I can’t use any plugin. I beg your pardon. Hope for your understanding. Natalia

    • This topic was modified 1 week, 6 days ago by  Danny. Reason: Change the topic title
    #8139

    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    Actually, your questions (adding Video into product gallery) is about Woocommerce plugin, but not the theme (this issue is nothing to do with the theme).

    So in this case, you may want to have a look at a 3rd party plugin for Woocommerce such as: https://codecanyon.net/item/woocommerce-product-feature-video/20628268

    Or you can check out some free plugins in this articles: https://www.woobeginner.com/add-video-woocommerce-product-page/

    According to the author refund policy in ThemeForest ( https://themeforest.net/page/author_refund_policy#not-refundable ). If our item is materially similar to the description and preview and works the way it should, there is generally no obligation to provide a refund.

    If you got any other questions, please share us the admin account of your site via private reply so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

    Best regards,
    Danny

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