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Tickets Tickets Roneous problem upgrade theme Roneous V1.2.9 >>>v1.7

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #11050

    Hi , I bought the theme Roneous V1.7 but I have currently the theme roneous V1.2.9
    Par THEMELOGI Roneous – Creative Multi-Purpose WordPress Theme

    In my profil , I have file.zip but i have a error when i start the procedure.

    https://themeforest.net/item/roneous-creative-multipurpose-wordpress-theme/16202433

    do you have any idea ?

    best regarde jimmy

    #11057
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    In this case, could you please specific the error so we can check for you. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link here).

    Also, you may want to have a look at the common issue while installing the theme in our FAQs page here: http://www.themelogi.com/tickets/topic/faq/

    If the problem persists, please share us your site URL and the admin account of your site via private reply so we can investigate your case and help you out. Also, please point to specific page where we can see the problem.

    Looking forward to your response!

    Best regards,
    Danny

    #11062
    This reply has been marked as private.
    #11074
    Danny
    Supporter

    Hi there,

    Yes, I can help you to update it, but I’ll need to delete you current “roneous” theme, to add the new “roneous” version.

    Have you did some modification on your current theme? Or I can just delete it for you with no problem? Is there something you’ll need to backup your current “roneous” theme files?

    Also, it would be great if you can send the FTP/Cpanel account since I can uploda the theme files for you better (to avoid limit update site in the WordPress dashboard).

    And could you please specific the error so we can check for you. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link here).

    Looking forward for your confirmation!

    Best regards,
    Danny

    #11180

    hello Danny
    I didn’t see your answer because I didn’t get a notification from the server.
    my site is currently in production with version 1.2.9
    you’re telling me that I have to delete it to be able to put version 1.7 on my site
    are there any improvements with this new version?
    will the layout be respected ? or will I have to redo everything ?
    thanks you jimmy

    #11211
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    You can update your theme to latest version as in the article here: http://www.themelogi.com/knowledge/#theme_update

    Updating WordPress theme is rather similar to installing the theme. Follow these steps to update your theme:

    Download the Theme again in your Themeforest Downloads section. You will always get the most recent Theme files there.
    1. Extract the file to get the Theme folder.
    2. Go to Appearance > Themes. Deactivate Theme by activating a different theme.
    3. Delete Theme (your content will not be lost).
    4. Upload the latest version of the Theme and activate it.

    Or you can update the theme via FTP as detail below:

    1.Login to your FTP account and navigate to your WordPress theme directory.
    2. Simply drop the Theme folder and replace the new one.

    You can backup your current theme folder, or backup your site before run an updates. Because there are many changes from version 1.2.9 to version 1.7, but the layout should be the same, and you don’t have to redo anything.

    When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.

    I hope this answers your questions, and if you need anything else, please let me know.

    Best regards,
    Danny

Viewing 6 posts - 1 through 6 (of 6 total)
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