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Tickets Tickets Roneous Portfolio filtered categories not shown

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • #12083

    I have 2 portfolios that assigned to 2 different categories which one of them have in hierarchy some subcategories.

    Example category 1-Publications: Books, Articles, etc.
    category 2-Works: Environment, Culture, etc.

    I filtered each portfolio page from WPBakery to: Show filters “YES” and the portfolio category (1), but ALL the categories
    and subcategories are viewed in the page.
    It seems that the filter is not working.

    How can it be solved, so that only the one category with its subcategories to show ?

    #12086
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    In this case, please share us your site URL and the admin account of your site via private reply so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link here).

    Looking forward for your response!

    Best regards,
    Danny

    #12119

    Hi there,
    Did you get my private response ?
    Waiting for your reply in my portfolio issue

    #12128
    Danny
    Supporter

    Hi there,

    Thanks for your info!

    I couldn’t see your private message, so in this case, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).

    Looking forward to your response!

    Best regards,
    Danny

    #12138
    This reply has been marked as private.
    #12143
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    I’ve just replied your email, the portfolio category filter isn’t available in the category page for now, so you’ll need to disable it on collection page. We’ll consider to add this feature as an option in the next theme updates.

    Thanks for your understanding. Take care!
    Danny

Viewing 6 posts - 1 through 6 (of 6 total)
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