→→ Please check out our new WP Theme: Navian - Responsive Multi-Purpose WordPress Theme ←←
- In case you can't login to submit a ticket, please hard refresh the browser and try again.
If the problem persists, please submit your questions via THEMELOGI profile page instead.
- To update the theme or plugins, please have a look at Theme & Plugin Updates, and here is the Bundled Plugin License information.
- If you couldn't import demo content or you got the message "Failed to import", please see our FAQs page. Thank you :)

Tickets Tickets Navian Navian

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #11098

    Hi,

    My website is http://www.photobooth.red

    For whatever reason there’s some item not showing but is shows when i’m logged in. I’ve tried to disable all the plugin and it still not fixing the issue.

    #11101
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    About this issue, please share us your site URL and the admin account via private reply so we can investigate your case and help you out. Also, please share us some screenshots about the problem (which part is shown, and which part isn’t show).

    Looking forward to your response!

    Best regards,
    Danny

    #11107
    This reply has been marked as private.
    #11109

    Are you currently working on it?

    #11110
    This reply has been marked as private.
    #11111

    Here a link to a video to show you what it does on the main site:

    URL: http://vimeo.com/436913921/a90c8c4b4f

    #11113
    #11114
    Danny
    Supporter

    Hi there,

    Thanks for your information!

    I’ve just checked your live website, and see that the problem was caused by the WP Rocket plugin, your site is still running the WP Rocket cache even you’ve deactivated that plugin as you can see in the screenshot below:

    You can still see your site working because the WP Rocket cache will be disabled when you’re login as administrator.

    So in this case, I recommend you to remove that WP Rocket cache plugin and try to Manually Clear WP Rocket Cache as in the article here: https://docs.wp-rocket.me/article/133-manually-clear-wp-rocket-cache

    If the problem persist, you may want to ask the plugin support for the best solution.

    In case you want to optimize your website, I can recommend you some other optimize plugins below, we’re using those plugins in our live demos too :

    1. W3 Total Cache: https://wordpress.org/plugins/w3-total-cache/

    2. Autoptimize: https://wordpress.org/plugins/autoptimize/

    I hope this answers your questions, and if you need anything else, please let us know.

    Best regards,
    Danny

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.