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Tickets › Tickets › Navian › Missing Demo in the Demo List

  • This topic has 6 replies, 2 voices, and was last updated 1 year ago by Danny.
Viewing 7 posts - 1 through 7 (of 7 total)
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  • August 1, 2022 at 11:34 pm #13781
    wolfiejinn

    I finally managed to get the demos to load into Word Press but the demo I want to use is not listed. I’ve scrolled very carefully through each of the six pages of demo files and it’s not there. I’ve even tried to twice reimport the demos and still it doesn’t show on the list. I’m looking for the Creative Portfolio. All there is the minimal portfolio.

    August 3, 2022 at 6:56 am #13785
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    In this case, please share us your site URL and the admin account of your site via private reply or the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out.

    Looking forward to your response!

    Best regards,
    Danny

    August 11, 2022 at 10:56 pm #13790
    wolfiejinn
    This reply has been marked as private.
    August 21, 2022 at 11:42 pm #13794
    wolfiejinn

    Can I get a response on this? It’s been over ten days and I’d like to get my website up and running please.

    August 28, 2022 at 3:32 pm #13796
    wolfiejinn

    If I’m not going to get any assistance, I would like a refund of my purchase. I purchased this for that demo specifically and if it cannot be provided I would like my money back and go find something else to my liking. I have been without a website for a couple of weeks now waiting on a response from your tech support. If I do not get a response I will go to Theme Forest’s customer service and offer a complaint. This is ridiculous.

    September 3, 2022 at 1:18 am #13799
    wolfiejinn

    I will be requesting a refund since I cannot get any assistance with this matter. Horrid technical support and apparently not a supported product.

    September 5, 2022 at 4:28 am #13801
    Danny
    Supporter

    Hi there,

    I’m sorry for the late response!

    Yes, Please submit refund request then I’ll approve it.

    Best regards,
    Danny

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