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Tickets Tickets Roneous Instagram access token doesn’t work

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  • #11894

    Hi, I’ve got my instagram access token and I add it on System field but it doesn’t work and I can’t see the photos on my wordpress page. Please let me know what I can do.

    Thanks

    #11902
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    In this case, please make sure you’ve updated the theme to latest version as in the article here: http://www.themelogi.com/knowledge/#theme_update

    Then please follow the article here to get your instagram token: http://www.themelogi.com/how-to-get-instagram-access-token/

    You can try to deactivate all your plugins (except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not.

    If the problem persists, please share us your site URL and the admin account via private reply so we can investigate your case and help you out. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link here).

    Looking forward to your response!

    Best regards,
    Danny

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