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Tickets Tickets Navian import data content fail

Viewing 50 posts - 1 through 50 (of 50 total)
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  • #9749

    Hello,

    I can’t import data content, I tried with all methods but still the same problem, I also contacted with my host to change the settings of PHP:

    max_execution_time = 900
    max_input_time 600
    memory_limit = 256M
    post_max_size = 64M
    upload_max_filesize = 64M
    max_input_vars = 5000
    allow_url_fopen on

    Please can you have a look?

    Many thanks

    #9750
    This reply has been marked as private.
    #9755
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    I’ve tried to import demo content for you via Advandced and the demo content is imported to your site now, Please check again here: https://www.creativetechnologyspain.com/test-neware/

    Then you can select your homepage and start building your own content as in our FAQs page here (in Question 2) : http://www.themelogi.com/tickets/topic/faq/

    Hope this helps,
    Danny

    #9778
    This reply has been marked as private.
    #9780
    Danny
    Supporter

    Hi! You’re welcome. I’m glad you sorted it out.

    Please feel free to let me know about any other doubt you could have.

    Also, if you like our theme and the support, please consider to leave us a 5-star review rating for the theme via ThemeForest > Downloads section. It helps us a lot!

    Best regards,
    Danny

    #9790
    This reply has been marked as private.
    #9796
    Danny
    Supporter

    Thank you so much! 🙂

    Have a great day!

    #9808
    This reply has been marked as private.
    #9809
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    Please find below the answer for your questions:

    1. Could you please specific more details about the issue, any screenshot would be welcome. If you mean you want to add submenu same with “serveis”, please go to your Dashboard > Appearances > Menus to add submenu for other menu items to be same as “serveis” menu.

    2. To disable the search icon, please go to your Dashboard > Appearances > Customize > Header, and select “No” in the “Show Header Search?” option.

    Hope this helps,
    Danny

    #9815
    This reply has been marked as private.
    #9827
    Danny
    Supporter

    Hi there,

    Thanks for your info!

    To add the active line in other menus, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:

    @media (min-width: 991px) {.menu-effect-line nav .menu > li.current-menu-item >a:before {width: 100%;left: 0;}}

    About the logo issue, it may caused by you’re using the retina (high resolution screen), in this case, you’ll need to upload a 2x sized logo in Retina logo option (Appearances > Customize > Header) as in the screenshot below:

    Hope this helps,
    Danny

    #10136
    This reply has been marked as private.
    #10138
    This reply has been marked as private.
    #10142
    This reply has been marked as private.
    #10143
    This reply has been marked as private.
    #10148
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    Please find below the answer for your questions:

    1. To enable page builder for portfolio, please have a look at our FAQs page here (in Question 10) : http://www.themelogi.com/tickets/topic/faq/

    2. To add custom font, please have a look at the topic here: http://www.themelogi.com/tickets/topic/how-to-add-custom-font-type/#post-7602 or in Question 14 in our FAQs page: http://www.themelogi.com/tickets/topic/faq/

    3. To hide the language flag, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:

    .menu-language img {display: none!important;}

    4. To make the logo bigger on desktop, please go to your Dashboard > Appearances > Customize > Header, and increase the Menu Hight so that your logo has more space to display bigger.

    Best regards and stay healthy!
    Danny

    #10171
    This reply has been marked as private.
    #10180
    Danny
    Supporter

    Hi there,

    Please find below the answer for your questions:

    1. You’ll need to have a little knowledge of CSS to edit those elements, for example:

    /* Main menu */
    nav .menu > li > a, nav .menu > li > ul li a {font-family: "noah-regular" !important;}
    
    /* Button */
    .btn{font-family: "noah-regular" !important;}
    
    /* Cite text */
    .cite{font-family: "noah-regular" !important;}

    2. To reduce the menu height on scroll, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:

    .nav-show .nav-bar.container.container-sm-full {
        height: 60px;
        max-height: 60px;
        line-height: 58px;
    }
    .nav-container nav.nav-show .nav-bar .module, .nav-container nav.nav-show .nav-bar .module-group {
    	height: 60px;
    }
    .nav-show .language .menu > li > a {
        line-height: 60px;
    }

    Since I don’t have permission to add the custom code for you using the account you’ve provided, so please add it by yourself, and check again.

    I hope this answers your questions, and if you need anything else, please let us know.

    Best regards,
    Danny

    #10303
    This reply has been marked as private.
    #10306
    This reply has been marked as private.
    #10307
    This reply has been marked as private.
    #10317
    Danny
    Supporter

    Hi there,

    Thanks for your info!

    Please find below the answer for your questions:

    1. In this case, I think you may need to use the same name as your custom fonts name here:

    For example, it should be font-family: "Noah Bold"; instead of font-family: "noah-bold";

    2. Actually, we do have a Client Logos carousel similar as in your carousel.jpg file as in the live demo here: http://demo.themelogi.com/navian/elements/clients/ (in second section, please hover on the logo to see the left/right arrow).

    3. To disable the fullwdith columns in iPad, please add the code below to your Dashboard > Appearances > Customize > Addition CSS (if you want to use for that icon box section only, please add a custom Extra class name in that Row setting, for example: icon-box-section, and replace the CSS selector below into this: .icon-box-section .vc_col-sm-4 { ) :

    @media only screen and (max-width: 768px) and (min-width: 768px) {
    	.vc_col-sm-4 {
    	    width: 33.33333333%!important;
    	    padding-left: 15px!important;
    	    padding-right: 15px!important;
    	}
    }

    4. Regretfully, we couldn’t change that service order since the image comes first in the section.

    Hope this helps,
    Danny

    #10330
    This reply has been marked as private.
    #10331

    Hi Danny, sorry but I can’t find the Clients section on dashboard 🙁

    Thanks

    #10335
    Danny
    Supporter

    Hi there,

    Thanks for your info!

    The Clients has been disabled in Customize > System, I’ve just enabled it for you as in the screenshot below:

    So now you can find the Clients section as in the screenshot below:

    Hope this helps,
    Danny

    • This reply was modified 5 months, 1 week ago by Danny.
    #10337
    Danny
    Supporter
    This reply has been marked as private.
    #10351
    This reply has been marked as private.
    #10369
    Danny
    Supporter

    Hi there,

    Thanks for your information!

    About the question number 3, I see that you’ve added the CSS code below:

    @media only screen and (max-width: 768px) and (min-width: 768px) {
    .icon-box-section .vc_col-sm-4 {
    width: 33.33333333%!important;
    padding-left: 15px!important;
    padding-right: 15px!important;
    }
    }

    But it doesn’t work because you haven’t added the custom CSS class icon-box-section into the Row Settings of the Icon Boxes section. I’ve just added it for you and it working fine as you can see in the screenshots below:

    Could you please check again?

    Also, you can contact me via email [email protected]

    Best regards,
    Danny

    #10400
    This reply has been marked as private.
    #10406
    Danny
    Supporter

    Hi there,

    You’re welcome! 🙂

    Have a nice day!
    Danny

    #10827
    This reply has been marked as private.
    #10828
    This reply has been marked as private.
    #10832
    Danny
    Supporter

    Hi there,

    Thanks for your info!

    To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:

    @media (min-width: 991px) {
    	.language .menu > li ul {margin-top: -30px;}
    	.logo {max-height: 40px;}
    }
    @media (max-width: 990px) {
    	.nav-bar .module:first-child {width: 50%;}
    }

    Hope this helps,
    Danny

    #10837
    This reply has been marked as private.
    #10838
    This reply has been marked as private.
    #10842
    Danny
    Supporter

    Hi there,

    Thanks for your info!

    I’ve changed the code into this, could you please check again (you can change the max-width 1200px as you wish, so that the logo is resized to smaller to prevent break line in menu items on small screen size) :

    @media (max-width: 1200px) {
           .logo {max-height: 40px;}
    }
    @media (min-width: 991px) {
    	.language .menu > li ul {margin-top: -30px;}
    }
    @media (max-width: 990px) {
    	.nav-bar .module:first-child {width: 50%;}
    }

    Best regards,
    Danny

    #10848
    This reply has been marked as private.
    #10853
    Danny
    Supporter

    Hi! I’m glad to hear that!

    Have a nice day!
    Danny

    #10966
    This reply has been marked as private.
    #10976
    Danny
    Supporter

    Hi there,

    Thanks for your info!

    I’ve just implemented it for you as in the screenshot here (you can add a class named “three-column-tablet” on Row Setting) https://ibb.co/wQXqQGH and https://ibb.co/ss7VPsz, please check again.

    Best regards,
    Danny

    #11024
    This reply has been marked as private.
    #11028
    Danny
    Supporter

    Hi there,

    Yes, I’ve changed it into 3 columns using some CSS code in Appearances > Customize > Addition CSS, please check again.

    Best regards,
    Danny

    #11581
    This reply has been marked as private.
    #11592
    Danny
    Supporter

    Hi there,

    Thanks for your info!

    This was caused by the compatible issue with latest WordPress, we’ve already fixed it in latest updates of the theme so you can just update it to fix the issue.

    But I’ve just fixed it for you too, please check your site again. You may want to test it in private mode of your browser or remove history cache of the browser and check again.

    Best regards,
    Danny

    #11627
    This reply has been marked as private.
    #11629
    Danny
    Supporter

    Hi there,

    You’re welcome!

    Have a great day!
    Danny

    #11797
    This reply has been marked as private.
    #11844
    Danny
    Supporter

    Hi there,

    Thanks for your info!

    I’ve just fixed it for you, please check your site again. You may want to test it in private mode of your browser or remove history cache of the browser and check again.

    You can also update your theme to latest version as in the article here: http://www.themelogi.com/knowledge/#theme_update

    When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.

    Also, please make sure you’ve activated the TLG Framework plugin after the theme update.

    Best regards,
    Danny

    #11848
    This reply has been marked as private.
    #11850
    Danny
    Supporter

    Hi there,

    You’re welcome!

    Have a great day!
    Danny

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