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Tickets Tickets Wanium icon box disappear

This topic contains 4 replies, has 2 voices, and was last updated by  Danny 2 months, 2 weeks ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #7740

    hi danny
    here you can see a short video about icon boxes issue—>https://we.tl/b-gjgX0HpUc7
    tell me if you need log in in site
    thanks

    #7741

    sorry, i forgot to tell you that this issue is visible only on safari browser, both in mobile/pc (https://neavision.it/)

    • This reply was modified 2 months, 2 weeks ago by  neavision.
    #7771

    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    I can’t access your site in Safari browser as in the screenshot here: https://ibb.co/6vcwKNs

    About this issue, you can try to deactivate all your plugin (once by once, except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not. I’ve checked our side and it work just fine here.

    Best regards,
    Danny

    #7774

    i think i solved the problem. i found that, choosing no animation, all works good. may it be useful for you?

    ciao

    #7781

    Danny
    Supporter

    Hi! I’m glad you sorted it out.

    I’ll check it and update the theme if needed.

    Best regards,
    Danny

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