→→ Please check out our new WP Theme: Navian - Responsive Multi-Purpose WordPress Theme ←←
- In case you can't login to submit a ticket, please hard refresh the browser and try again.
If the problem persists, please submit your questions via THEMELOGI profile page instead.

- Regrading the plugin activation, please have a look at Bundled Plugin License information.
- If you couldn't import demo content or you got the message "Failed to import", please see our FAQs page. Thank you :)
- We've updated the theme to be compatible with latest WordPress version, please update your theme as in the article here

Tickets Tickets Roneous How to restore lost Contact Form 7

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #11866

    Hi Danny,
    I just noticed it has been almost 10 days that my registration form (contact form 7) has not being sent to my email address ([email protected]) any longer! Means I don’t have access to those clients who have filled in the form and are waiting for my reply during last 10 days! How I can retrieve those missing forms (even their “email” field of the form is enough to contact them) secondly how I can fix the form to work again? Is there any database or backup where those submitted forms might have been stored? For your information recently I have moved my host from Siteground to Godaddy. Could that be a reason i.e the migration was not completely done? I can get a file backup from the old host too. my website is http://www.funderland.ca

    Thanks Azi

    #11870
    Danny
    Supporter

    Hi there,

    Thanks for your info!

    In this case, please have a look at the plugin author documentation here: https://contactform7.com/configuration-errors/multiple-controls-in-label/

    This is often caused by you’re wrapping checkboxes or radio buttons with , such as in the example below:

    <label>[checkbox your-country "US" "France"]</label>

    I’ve changed it into DIV instead of LABEL for you, so it should working fine now. Please check again.

    Also, for the contact form settings, please have a look at the plugin author’s documentation here: https://contactform7.com/setting-up-mail/ or this topic http://www.themelogi.com/tickets/topic/configure-contact-form/#post-6067

    If the problem persists, please ask support in the plugin support here so the plugin author can help you out: https://wordpress.org/support/plugin/contact-form-7/

    Looking forward to your response!

    Best regards,
    Danny

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.