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Tickets Tickets Wanium Gallery disappear

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #12258

    Hi guys, I’ve renewed the support to ask you this question.
    I’ve made all upgrades but now a gallery is disappear from my home page.
    Could you help me asap please? Thanx

    #12259
    This reply has been marked as private.
    #12261
    Danny
    Supporter

    Hi there,

    Thanks for your info!

    This was caused by the compatible issue with latest WordPress, we’ve already fixed it in latest updates of the theme as in the article here: http://www.themelogi.com/knowledge/#theme_update

    When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.

    Also, please make sure you’ve activated the TLG Framework plugin after the theme update.

    Then you may want to test it in private mode of your browser or remove history cache of the browser and check again.

    If the problem persists, please share us your site URL and the admin account via private reply or via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out.

    Looking forward to your response!

    Best regards,
    Danny

    #12280

    Ok, and sorry, parallax too has disappear in every page even if it has been set.

    #12282
    Danny
    Supporter

    Hi there,

    Thanks for your info!

    In this case, please share us your site URL and the admin account via private reply below or via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).

    Then please test your site again in private mode of your browser or remove history cache of the browser and check again.

    Looking forward to your response!

    Best regards,
    Danny

    #12294
    This reply has been marked as private.
    #12295
    Danny
    Supporter

    Hi there,

    Thanks for your information!

    I’ve just checked your site and see that the gallery still working fine as you can see in the screenshot below:

    And the page header “Storia” parallax is working fine too. Could you please check again?

    You may need to test your site again in private mode of your browser or remove history cache of the browser and check again.

    Best regards,
    Danny

Viewing 7 posts - 1 through 7 (of 7 total)
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