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Tickets Tickets Wanium Elements missing from Page Builder

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #12604

    Dear ThemeLogi,

    I hope you are well.
    I’ve installed the Wanium theme and WPBakery Page Builder without issues.
    However, there seems to be a lot of elements missing from page builder that I’ve used in the past. For example, image gallery and image carousel.
    Previously I’ve added an image and had the option to open the photo in a PrettyPhoto lightbox. It doesn’t seem possible anymore?

    Thanks
    Chris

    #12607
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    1. In this case, please go to your Dashboard > Appearances > Customize > System, and set the ‘Enable Visual Composer Default Shortcode?’ option to ‘Yes’.

    2. About the PrettyPhoto lightbox, please share us your site URL and the admin account of your site via private reply here or via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).

    Best regards,
    Danny

    #12610

    Thanks for the reply. Setting the ‘Enable Visual Composer Default Shortcode?’ option to ‘Yes’ resolved the issue.

    #12612
    Danny
    Supporter

    You’re welcomed!

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