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Tickets Tickets Navian Demo Install Not Working

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #10036


    We bought the theme yesterday but I’ve been having issues installing the theme. We followed all the documentation and even had our hosting update the PHP limits but still no success. Can we get some help installing the demo?


    Hi there,

    Thanks for writing in!

    Please find below the steps to setup your demo:

    1. Install & activate the theme.

    2. Go to your Dashboard > Appearances > Install Plugins, then install & activate all the required plugins (TLG Framework, WPBakery Page Builder, Contact Form 7).

    3. Go to your Dashboard > Appearances > Install Demo.

    4. Go to your Dashboard > Settings > Reading to select your homepage and modify the content. You can also go to Appearances > Customize to change the site title, logo,…

    If you can’t install the demo, please have a look at our FAQs page here for the solution: http://www.themelogi.com/tickets/topic/faq/

    If the problem persists, please share us your site URL and the admin account of your site via private reply so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link here).

    Looking forward for your response!

    Best regards,

    This reply has been marked as private.

    Hi there,

    Thanks for your info!

    I’ve checked your site and since the demo importer has already included in TLG Framework plugin so I’ve deactivated the WordPress Importer plugin and the demo importer is working fine now.

    I’ve just imported the demo content for you, please check your site again (I’ve set the “Business” demo as you current homepage).

    If you want to change your homepage, please follow our FAQs page (in Question 2) here: http://www.themelogi.com/tickets/topic/faq/

    Hope this helps,


    Perfect. Thank you so much!


    Hi! You’re welcome. I’m always happy to help 🙂

    Please feel free to let me know about any other doubt you could have.

    Also, if you like our theme and the support, please consider to leave us a 5-star review rating for the theme via ThemeForest > Downloads section. It helps us a lot!

    Best regards,

Viewing 6 posts - 1 through 6 (of 6 total)
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