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Tickets Tickets Navian Can’t install WPBakery

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #10057

    Hi,

    I can’t install WPBakery plugin in my Navian theme. The item indicates: “Plugin installation failed.

    Plugin not activated. A higher version of WPBakery Page Builder (formerly Visual Composer) is needed for this theme. Please update the plugin.”

    Please help

    #10063
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    It looks like there is already a directory named “js_composer” on your server. You can login via FTP to delete it under wp-content/plugins/ and then repeat the installation process.

    If the problem persists, please share us the Cpanel account and WordPress admin account of your site via private reply so we can investigate your case and help you out.

    Looking forward for your response!

    Best regards,
    Danny

    #10078

    Hi Danny,

    That worked. Thank you very much. It looks so obvious now 🙂
    Thanks again.

    Maria

    #10082
    Danny
    Supporter

    Hi Maria!

    You’re welcome. I’m always happy to help 🙂

    Please feel free to let me know about any other doubt you could have.

    Also, if you like our theme and the support, please consider to leave us a 5-star review rating for the theme via ThemeForest > Downloads section. It helps us a lot!

    Best regards,
    Danny

Viewing 4 posts - 1 through 4 (of 4 total)
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