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Tickets Tickets Wanium Background & Javascript Issue with Safari

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #10620

    Hello guys,

    I am facing some problems in safari.

    1. The page header image didn’t load. Here’s the page. I tried to do some debug and I found that the value of background-url changed to ‘data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==’ not the image url only in safari.

    2. Also in the same page when first load that page somehow it has some padding between portfolio’s rows but when I tried to change between portfolio categories the padding is gone.

    Can you help me to find the issue? Thank you.

    #10624
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    About this issue, please deactivate all your plugins (except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not. It seems that the problem may caused by the “Smush – Compress, Optimize and Lazy Load Images” plugin, please disable it and check again.

    If the problem persists, please share us your site URL and the admin account of your site via private reply so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link here).

    Best regards,
    Danny

    #10634

    Hello Danny,

    I’ve deactivate the plugin and yeah it works. Do you guys have recommended plugin that have similar function with smush?

    Thanks!

    #10640
    Danny
    Supporter

    Hi there,

    Here you can find some great plugins about image compression:

    1. ShortPixel Image Optimizer: https://wordpress.org/plugins/shortpixel-image-optimiser/

    2. Kraken Image Optimizer: https://wordpress.org/plugins/kraken-image-optimizer/

    Please note that we do not test those plugins with the theme yet so you can try them and see by yourself 🙂

    And I can recommend you some other optimize plugins below:

    1. W3 Total Cache: https://wordpress.org/plugins/w3-total-cache/
    2. Autoptimize: https://wordpress.org/plugins/autoptimize/

    Hope this helps,
    Danny

    #10646

    Hi Danny, great. Thank you

    #10651
    Danny
    Supporter

    Hi! You’re welcome. I’m always happy to help 🙂

    Please feel free to let me know about any other doubt you could have.

    Also, if you like our theme and the support, please consider to leave us a 5-star review rating for the theme via ThemeForest > Downloads section. It helps us a lot!

    Best regards,
    Danny

Viewing 6 posts - 1 through 6 (of 6 total)
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