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Tickets › Tickets › Navian › asked my host to change php still error

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  • September 23, 2019 at 4:48 pm #8480
    loneparot

    Fatal error: Cannot redeclare wordpress_importer_init() (previously declared in /home2/unlocker/roundtechs.com/wp-content/plugins/wordpress-importer/wordpress-importer.php:1219) in /home2/unlocker/roundtechs.com/wp-content/plugins/tlg_framework/includes/lib/importer/wordpress-importer.php on line 1227

    September 24, 2019 at 8:35 am #8483
    Danny
    Supporter

    Hi there,

    Thanks for writing in!

    To resolve this issue, please go to your Dashboard > Plugins, and deactivate the WordPress Importer plugin, since the import has already included in TLG Framework. Then you can go to your Dashboard > Appearances > Install Demo to run the import again.

    If the problem persists, please share us the admin account of your site via private reply so we can investigate your case and help you out.

    Best regards,
    Danny

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